also, hot take, but speaking as someone who has volunteered to work on big projects tackling difficult issues out of community love in the past, I am just. is the otw probably a really toxic place to volunteer and work right now? Sure is, probably! Is public pressure that doesn't come with an influx of new people volunteering to do the messy work of figuring out what a better policy is, how to create anti harassment safeguards, and otherwise fixing the problem actually useful? Fuck no it is definitely not!
like I will be 1000% honest, I have in fact been asked personally to volunteer to help a community transition on a much smaller scale to fix problems of this magnitude to encourage a much smaller scale organization to work and perform a community service. and I took that job with a strong sense of "ye gods this is going to suck and I'm going to piss people off by doing things wildly imperfectly, but if I don't help provide my work it might not get done because this is fucking hard and no one is paying."
and I did it and I stopped as quickly as humanly possible. now that shit is someone else's volunteer problem and I'm delighted, because let us be real I'm a disabled middle aged lady with a day job and I don't have full time professional effort to dedicate to stuff I do in my spare time for free. that's one of the fun things about disability actually, it constricts the total store of focused labor hours available to me to put in, especially on landmine topics like extending the scope of my archiving projects to create a farsighted anti harassment policy that can't be weaponized.
so like. the work needs doing. anything anyone does is going to be imperfect and problematic and bad, because it is being done on an almost purely volunteer basis by people who are for whatever reason willing to donate high level professional skills and labor for free and don't need to do stuff for actual money and support instead. like sure the budget is enormous for servers but none of that goes to labor.
Outrage is going to do jack shit unless people volunteer to roll up their sleeves and start doing the work to donate a better policy, or better management. This shit is fucking difficult, exhausting, and impossible to do without pissing people off. I am damn sure not getting involved right now, and that's why I have not been commenting. Public pressure is not going to do jack shit if it didn't come with support.
If this is an issue that is important to you, you have to back up your outrage with resources. Since the AO3 does not exchange money for labor, that means showing up to offer to help build something different. as I said, I am a middle aged disabled lady who finds fandom and archive repositories to be important and helpful and I don't have any labor left to donate, so I have been reserving comment on complaint. If this is a thing that matters to you, congratulations! Public pressure is only useful insofar as it can be used to make the org let you help. It's up to you to actually help.
