ITT: the OTW doubles down on its cruelty and bullying of AO3 volunteers
[cross-posted from twitter] Do you volunteer with AO3? You should be aware that if the Board or Legal dislikes you, they will isolate you, abuse you, throw you under the bus, and then make threatening org-wide Slack posts when you have the temerity to talk about what they did to you.
The OTW sent these communications out in response to Azarias talking about her truamatizing experiences volunteering for AO3's content moderation team, during which she was repeatedly exposed to real and suspected CSEM, forbidden by Legal to remove the vast majority of content, ignored when she advocated for better tools to handle the extremely traumatizing material she was being routinely exposed to, and kicked out when members of the Board and Legal decided to use a mass CSEM spam and doxx/death threat event, a serious crime, as a pretext for her removal.
There is no excuse for this; this is transparently an intimidation tactic, to get azarias and other volunteers to shut up and stop shining light on the unbelievably fucked-up organizational culture the Board and Legal have imposed. They have not produced a single shred of substantiation that makes this extremely implausible story make sense. As a reminder, you can read azarias talking about these same events for yourself.
Azarias is a human fucking being who was bullied by the OTW Board and OTW Legal for a long time BEFORE the 2022 CSEM attack, and they used that attack -- the THIRD azarias had experienced in addition to her traumatizing CSEM moderation work with AO3 -- to kick her out of the org.
How is this acceptable? How is this humane? How is it ethical? And, side note, why the FUCK would you let a volunteer come back who you thought sent CSEM to 900+ volunteers? You're not even good at lying, but it's hurting people anyway, bc that's what isolation and abuse does.
There is always a human cost to moderation but it doesn't have to involve giving volunteers literal, IRL trauma bc you want to run a 503(c) like a fucking LJ flashfic comm & you feel comfortable allowing low-level volunteers to absorb the worst the archive has to offer.
This is beyond inexcusable and what are members supposed to do? The Board provides no means for accountability or remediation of harm. And they're led around by their noses by Legal, who are more than happy to cultivate an abusive environment for volunteers.
The OTW's values statement includes: "We value our volunteer-based infrastructure and the fannish gift economy that recognizes and celebrates worth in myriad and diverse activities.". What a fucking joke. Everyone involved in this steaming pile of shit should resign.